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FAQ: Library Services During COVID-19: For Students

Building Access

ALERT: Due to heavy snow in Chicago the library will close at 8 pm on February 15 and be open 10 am to 8 pm on February 16, 2021 

 

Library Hours

On January 19 we plan to begin our spring semester hours detailed below. Please check back here for updates. 

Our normal hours of operation when classes are in session are as follows: 

Monday - Thursday: 7:45 AM - 10:00 PM

Friday: 7:45 AM - 5:00 PM

Saturday: Closed

Sunday: 12:00 PM - 10:00 PM


Who can access the library?

The library is open to current North Park University students, faculty, and staff. Upon entering the building, you will need to present your current North Park ID and Campus Clear app. All patrons are required to wear a mask upon entry to the building. 


Can students study or attend online classes in the library?

Yes! There is limited, socially distanced seating available in the library for students. Our staff is routinely sanitizing study tables and seating. Please look for tables displaying a card with a green check for a clean space to study. Tables displaying a card with a red "x" are waiting to be sanitized. All students are encouraged to bring their own computers as the library is no longer circulating laptops. 

Item Check Out and Return

How to check out library items:

For contact-less check out with the assistance of our staff, patrons will be asked to scan their own ID card and books at the circulation desk.

How to return library items:

For contact-less return, all library materials should be returned to the book drop. The indoor book drop has been moved to the middle of the lobby for easier access.

Quarantine policy:

All books, including reserve books, will be quarantined for 72-hours after use.

Please note:

We are no longer circulating laptops, headphones, or dry erase markers and erasers.

Study Rooms

Study Rooms are still available for student use. There is a limit of one student per study room, and all study rooms close at 5pm to encourage adherence to the library's social distancing policies. Study Rooms on the third floor are not available for reservation. Study rooms will display a sign with a green check mark or red "x". As you enter a study room, please flip the sign to show a red X indicating it has been used and needs to be cleaned by our staff when you leave. Library staff will be cleaning used spaces on a regular basis. Please do not use a room displaying a red "x" as that room still needs to be sanitized. 


The Library has four additional private study rooms on the second floor that work well for students taking online classes. These rooms do require a reservation. Please email Tristin Jackson at tjackson@northpark.edu to place a reservation.


We are no longer circulating dry erase markers or erasers.

Research Help

Can students still get help with a research project?  
Absolutely! Our research librarians are available to meet with students remotely. Here's how to get in touch: 

  Librarian for.... Contact Info
Evan Kuehn School of Health Sciences; School of Education; Social Sciences
Katie Maier-O'Shea School of Professional Studies
Jayde Rose School of Business; Politics and Government; Global Studies
  • Appointments: https://calendly.com/jrose-northpark 
  • Email: jrose2@northpark.edu
Steve Spencer Seminary; Biblical and Theological Studies; Humanities; Music, Art, and Theatre

What if I just have a quick question? 
Use our "Ask a Librarian" chat service (9 a.m. to 7 p.m M-F) or email your question to reference@northpark.edu.

Is the Writing Center available? 
Writing Advisors are able to meet with you remotely. See the Writing Center's website for more information. 

Interlibrary Loan

***ILL services are on pause during winter break.***

Can I request books and articles through ILL? 

Yes, Interlibrary Loan services are fully operational. To place an ILL request, please visit the Interlibrary Loan page on our website.

Please be aware that because of quarantining protocols and staffing adjustments in many libraries due to COVID-19, there may be delays in receiving your request.

If you have any questions, please contact ill@northpark.edu.

Online Resources (journals, e-books, streaming media, and more)

Is there an electronic copy of the book I need?
If you are having trouble locating an e-book copy of your textbook or other book, please email eresources@northpark.edu with the title of the book and we will try to help you find it, or something equivalent. 

What multimedia does the library have access to?
Here is a list of all of our resources with multimedia content